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Home arrow Resources arrow Help! arrow FAQ

Frequently asked Question


How Long I must wait unitl my server is online?
We will setup your Server after your order.

How long is the contract period?
The minimum contract period is 1 month or 31 Days.

Where are the Servers of Gameservers24.com located?

When you order a Server you can choose between 9 Locations: Germany (Frankfurt), Usa (Dallas or New York), England (London) and Netherlands (Amsterdam) and more at the link above "Network".

How can i cancel?
Automaticly after 1 Month if you didnt purchased more then for 1 month.

How can I pay?
We accept paypal, credit card and Bank transfer. For other options contact us.

How can I manage my Server?
After your order you will get a Control panel and a FTP acces.
With the Control panel you can control your gameserver (start, stop, restarting, install mods, install maps, uploading files).

What is the difference between a private and a public server?
A privat server is password protected and a public server is open for everybody to join.

What is the difference between a branded and debranded server?
If you choose a branded server we will include our name (clanserverz.com) in your Server name. If you choose the debranded server you can name your Server whatever you want.

What are your Bank details?

  • Account holder: Akkiz Hues
  • Bank- or Giro account: 1000028184
  • BLZ.: 60350130
  • Name Bank: Kreissparkasse Böblingen

 

International Bank Account Number:

 

  • IBAN code Bank: DE95 6035 0130 1000 0281 84
    SWIFT-BIC code Bank: SOLADES1BBL



Why I do not receive any mails from this site?

It happens that emails send from this website often are marked as Spam, so check your Spam folder.

 

What is your Paypal Account?

our Adress is: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

 

Do you have MSN Support?

Yes

 

Is there any Hidden Costs or Contracts?

No, theres no Hidden Costs or any Other Contracts. 

 

Whats your eMail adress?

General Questions: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it  

 

Wich langues does your Support Team speak?

English, German, Dutch, Russian and Turkish